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  • Service Management: Operations, Strategy, Information Technology

Service Management: Operations, Strategy, Information Technology by James A. Fitzsimmons and

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Quick Overview

Regular Price: ₹799.00

Special Price ₹400.00

Availability: In stock

Publisher McGraw Hill Education (India) Private Limited
ISBN-10 9339204476
Edition N/A
Number of Pages 564
Publication Year 2014
Language English
ISBN-13 9789339204471
Binding Paperback

Details

Balancing conceptual and applied coverage of all aspects of the management and operation of services, the seventh edition of Service Management: Operations, Strategy, Information Technology remains the most comprehensive and widely used introduction to service operations on the market. This edition is designed to develop students' skills in both strategic and operational issues pertaining to services.
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